{"id":147,"date":"2026-10-10T15:29:14","date_gmt":"2026-10-10T12:29:14","guid":{"rendered":"https:\/\/extra-hair.ro\/?page_id=147"},"modified":"2026-10-10T15:29:14","modified_gmt":"2026-10-10T12:29:14","slug":"garantie-si-retur","status":"publish","type":"page","link":"https:\/\/extra-hair.ro\/?page_id=147","title":{"rendered":"Garan\u021bie \u0219i Retur"},"content":{"rendered":"\n<style>body.page-id-147 #post-147 > .entry-header{display:none}.eh-guarantee{--red:#b7342d;--ink:#202321;--cream:#f4f2ec;color:var(--ink);font:16px\/1.7 Arial,sans-serif;max-width:1120px;margin:auto;padding:30px 24px 70px}.eh-guarantee *{box-sizing:border-box}.eh-guarantee h1,.eh-guarantee h2,.eh-guarantee h3{color:var(--ink);font-family:Arial,sans-serif;letter-spacing:-.035em;line-height:1.15}.eh-guarantee .gr-hero{background:var(--cream);padding:55px;border-radius:4px;margin-bottom:35px}.eh-guarantee .gr-kicker{color:var(--red);font-size:12px;letter-spacing:.16em;font-weight:700;text-transform:uppercase}.eh-guarantee h1{font-size:clamp(36px,5vw,58px);margin:15px 0 22px}.eh-guarantee .gr-hero p:last-child{max-width:650px;color:#656861}.eh-guarantee .gr-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:22px}.eh-guarantee .gr-card{padding:32px;border:1px solid #e4e3dd;border-radius:4px;background:#fff}.eh-guarantee .gr-number{font:italic 32px Georgia,serif;color:var(--red)}.eh-guarantee h2{font-size:25px;margin:18px 0}.eh-guarantee p{margin:0 0 16px}.eh-guarantee .gr-value{color:var(--red);font-weight:700}.eh-guarantee a{color:var(--red)}.eh-guarantee .gr-process{margin-top:40px;padding:35px;background:var(--cream)}.eh-guarantee .gr-process li{margin-bottom:12px}.eh-guarantee .gr-note{font-size:13px;color:#6d7168}.eh-guarantee .gr-btn{display:inline-block;background:var(--red);color:white!important;padding:14px 23px;border-radius:3px;font-weight:700;text-decoration:none}.eh-guarantee .gr-status{display:inline-block;font-size:11px;letter-spacing:.09em;text-transform:uppercase;color:#6d7168;background:var(--cream);padding:4px 10px;border-radius:20px}.eh-guarantee .gr-cta{text-align:center;margin-top:35px;padding:35px;background:var(--ink);color:white}.eh-guarantee .gr-cta h2{color:white}@media(max-width:767px){.eh-guarantee{padding:15px 18px 45px}.eh-guarantee .gr-hero{padding:30px 24px}.eh-guarantee .gr-grid{grid-template-columns:1fr}.eh-guarantee .gr-card,.eh-guarantee .gr-process{padding:25px}.eh-guarantee h2{font-size:24px}}<\/style>\n<div class=\"eh-guarantee\"><div class=\"gr-hero\"><p class=\"gr-kicker\">Extra Hair \u00b7 Cump\u0103r\u0103 cu \u00eencredere<\/p><h1>Garan\u021bie \u0219i Retur<\/h1><p>Alege nuan\u021ba potrivit\u0103, descoper\u0103 avantajele pachetelor \u0219i bucur\u0103-te de sprijinul nostru \u00eenainte \u0219i dup\u0103 comand\u0103.<\/p><\/div><div class=\"gr-grid\">\n<section class=\"gr-card\"><span class=\"gr-number\">01<\/span><h2>Garan\u021bie de satisfac\u021bie 100%<\/h2><p>Nu e\u0219ti mul\u021bumit de alegerea f\u0103cut\u0103? Ne po\u021bi transmite solicitarea de retur \u00een primele <strong class=\"gr-value\">14 zile calendaristice de la primirea comenzii<\/strong>.<\/p><p>Dreptul legal de retragere se exercit\u0103 f\u0103r\u0103 a fi necesar\u0103 justificarea deciziei, \u00een condi\u021biile OUG nr. 34\/2014.<\/p><p><strong class=\"gr-value\">Garan\u021bia Extra Hair se aplic\u0103 inclusiv flacoanelor deschise sau testate.<\/strong> Dac\u0103 nu e\u0219ti mul\u021bumit, ne anun\u021bi \u00een 14 zile de la primire \u0219i returnezi produsul pentru rambursarea integral\u0103 a pre\u021bului s\u0103u.<\/p><p class=\"gr-note\">Aceasta este o garan\u021bie comercial\u0103 oferit\u0103 voluntar de Extra Hair, \u00een plus fa\u021b\u0103 de drepturile legale ale consumatorilor.<\/p><\/section>\n<section class=\"gr-card\"><span class=\"gr-number\">02<\/span><h2>Schimb gratuit de nuan\u021b\u0103<\/h2><p>La prima comand\u0103, dac\u0103 nu ai ales culoarea potrivit\u0103, <strong class=\"gr-value\">\u00ee\u021bi schimb\u0103m gratuit flaconul<\/strong> cu o nuan\u021b\u0103 mai apropiat\u0103 de p\u0103rul t\u0103u.<\/p><p>Contacteaz\u0103-ne cu num\u0103rul comenzii \u0219i nuan\u021ba aleas\u0103. Te ajut\u0103m s\u0103 g\u0103se\u0219ti varianta potrivit\u0103 \u0219i \u00ee\u021bi explic\u0103m pa\u0219ii pentru schimb.<\/p><\/section>\n<section class=\"gr-card\"><span class=\"gr-number\">03<\/span><h2>Transport gratuit de la 200 lei<\/h2><p>Comenzile de <strong class=\"gr-value\">minimum 200 lei<\/strong> beneficiaz\u0103 de transport gratuit.<\/p><p>Alege produsele sau pachetul preferat \u0219i verific\u0103 valoarea comenzii la finalizare.<\/p><\/section>\n<section class=\"gr-card\"><span class=\"gr-number\">04<\/span><h2>Puncte \u0219i bonusuri<\/h2><p class=\"gr-status\">Program \u00een preg\u0103tire<\/p><p>Preg\u0103tim un program prin care fiecare comand\u0103 \u00ee\u021bi va aduce puncte, pe care le vei putea folosi ulterior pentru produse sau reduceri.<\/p><p class=\"gr-note\">Acumularea punctelor nu este \u00eenc\u0103 activ\u0103. Regulile de acumulare, valoarea punctelor \u0219i condi\u021biile de utilizare vor fi comunicate la lansare.<\/p><\/section>\n<section class=\"gr-card\"><span class=\"gr-number\">05<\/span><h2>Consiliere gratuit\u0103<\/h2><p>Ai \u00eentreb\u0103ri despre produs, aplicare sau alegerea nuan\u021bei? <strong class=\"gr-value\">Te ajut\u0103m gratuit<\/strong>, telefonic sau pe WhatsApp.<\/p><p>Spune-ne ce nuan\u021b\u0103 are p\u0103rul t\u0103u \u0219i ce rezultat dore\u0219ti. \u00ce\u021bi oferim \u00eendrumare pentru alegere \u0219i utilizare.<\/p><p class=\"gr-note\">Datele de contact \u0219i accesul rapid la WhatsApp vor fi ad\u0103ugate \u00een cur\u00e2nd.<\/p><\/section>\n<section class=\"gr-card\"><span class=\"gr-number\">06<\/span><h2>Mai multe flacoane. Mai mult\u0103 economie.<\/h2><p>Cu pachetele Extra Hair ob\u021bii un pre\u021b mai bun fa\u021b\u0103 de cump\u0103rarea separat\u0103 a flacoanelor de 12 g, la 119 lei fiecare.<\/p><p><strong>Duo \u00b7 2 \u00d7 12 g:<\/strong> 219 lei \u00een loc de 238 lei. <span class=\"gr-value\">Economise\u0219ti 19 lei.<\/span><br><strong>Trio \u00b7 3 \u00d7 12 g:<\/strong> 299 lei \u00een loc de 357 lei. <span class=\"gr-value\">Economise\u0219ti 58 lei.<\/span><br><strong>Economic \u00b7 5 \u00d7 12 g:<\/strong> 479 lei \u00een loc de 595 lei. <span class=\"gr-value\">Economise\u0219ti 116 lei.<\/span><\/p><a href=\"https:\/\/extra-hair.ro\/?page_id=13\">Descoper\u0103 pachetele \u2192<\/a><\/section><\/div>\n<section class=\"gr-process\"><p class=\"gr-kicker\">Suntem aici s\u0103 te ajut\u0103m<\/p><h2>Cum solici\u021bi un retur sau un schimb<\/h2><ol><li>Transmite-ne solicitarea, indic\u00e2nd num\u0103rul comenzii \u0219i produsele pentru care dore\u0219ti retur sau schimb.<\/li><li>\u00ce\u021bi comunic\u0103m adresa \u0219i instruc\u021biunile de expediere. Nu trimite coletul f\u0103r\u0103 s\u0103 verifici adresa de retur.<\/li><li>Pentru retragerea legal\u0103, expediaz\u0103 produsele \u00een cel mult 14 zile de la comunicarea deciziei de retragere.<\/li><\/ol><p>Pentru retragerea legal\u0103, rambursarea se face \u00een cel mult 14 zile de la notificare, prin aceea\u0219i metod\u0103 de plat\u0103, dac\u0103 nu convenim altfel. Putem am\u00e2na rambursarea p\u00e2n\u0103 la primirea produselor sau a dovezii expedierii lor, oricare intervine prima.<\/p><p class=\"gr-note\">\u00cen cazul retragerii integrale, se ramburseaz\u0103 \u0219i costul livr\u0103rii standard ini\u021biale; diferen\u021ba pentru o livrare mai scump\u0103 aleas\u0103 de client nu se ramburseaz\u0103. Costul direct al transportului de retur este suportat de client, cu excep\u021bia cazului \u00een care convenim s\u0103 \u00eel suport\u0103m noi. Aceste condi\u021bii nu limiteaz\u0103 drepturile legale privind produsele neconforme.<\/p><p class=\"gr-note\">Informa\u021bii legale: <a href=\"https:\/\/legislatie.just.ro\/Public\/DetaliiDocument\/158913\" target=\"_blank\" rel=\"noopener\">OUG nr. 34\/2014<\/a>, articolele 9\u201316. Excep\u021biile legale privind anumite produse desigilate nu restr\u00e2ng garan\u021bia comercial\u0103 Extra Hair descris\u0103 mai sus.<\/p><\/section>\n<div class=\"gr-cta\"><h2>Alege cu \u00eencredere.<\/h2><p>O nuan\u021b\u0103 potrivit\u0103 \u0219i un pachet avantajos pentru rutina ta.<\/p><a class=\"gr-btn\" href=\"https:\/\/extra-hair.ro\/?page_id=13\">Mergi \u00een magazin \u2197<\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Extra Hair \u00b7 Cump\u0103r\u0103 cu \u00eencredere Garan\u021bie \u0219i Retur Alege nuan\u021ba potrivit\u0103, descoper\u0103 avantajele pachetelor \u0219i bucur\u0103-te de sprijinul nostru [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/extra-hair.ro\/index.php?rest_route=\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/extra-hair.ro\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/extra-hair.ro\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/extra-hair.ro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/extra-hair.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=147"}],"version-history":[{"count":3,"href":"https:\/\/extra-hair.ro\/index.php?rest_route=\/wp\/v2\/pages\/147\/revisions"}],"predecessor-version":[{"id":150,"href":"https:\/\/extra-hair.ro\/index.php?rest_route=\/wp\/v2\/pages\/147\/revisions\/150"}],"wp:attachment":[{"href":"https:\/\/extra-hair.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}